Processing time
All of the items dispatched in 4 business days unless a further information is requested from the buyer.

Estimated shipping times
All of the items sent via Expedited International Shipping. Also see Shipping page.
Europe: 4-7 business days

Customs and import taxes
We ship from the EU. Buyers are responsible for any customs and import taxes that may apply. 
We are not responsible for delays due to customs.

We gladly accept returns and exchanges
Just contact us within: 1 day of delivery
Ship items back to us within: 7 days of delivery

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for custom or personalized orders.

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.